SocialCert requires that an Instagram account be either a Business Account or a Creator Account connected to a Facebook Page to fully authenticate your accounts. 

You can follow these steps to confirm which page is the Facebook page your business/creator profile on Instagram is connected to:

  • Open the Instagram app
  • Tap Edit Profile
  • Under Business Information, tap Page
  • Select the Facebook Page you want to associate with the business profile¬†

Once you confirm your accounts are properly linked, you can log back into SocialCert to complete the process.

Don't hesitate to reach out to if you have any questions! 

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