Follow these steps to check if your personal Facebook profile is an admin of the Facebook page you are trying to authenticate.

  • Log into your personal Facebook profile and click on the drop down menu at the top right¬†
  • Click "Manage Pages"
  • You will see a list of all the pages your personal Facebook profile manages. Click on the Facebook page you are trying to authenticate with Lumanu
  • Click "Settings"
  • Click "Page Roles"
  • Scroll down to "Existing Page Roles." This is where you should see your personal Facebook profile listed
  • Ensure that the role under your name is "Admin" and NOT any of the following: Editor, Moderator, Advertiser, Analyst or Live Contributor

If your personal Facebook profile is NOT an admin of the page, an admin of the Facebook page will need to assign your personal Facebook profile as an admin. 

Check out this short article to see how the admin can invite a Facebook profile to be an admin of a Facebook page.

If you have any questions please email help@socialcert.me!

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