What does the onboarding experience look like for international creators?

1. Create a Lumanu account via your client's custom sign-in link to be auto-added as a Partner to their team.

2. A confirmation link will be sent to the login email entered. Check your inbox and follow the link to verify your email. 

3. After verifying your email, you will be prompted to provide the following personal information:

• First and Last name

• Phone number for account verification

• Organization information, which is how you will appear to other orgs on Lumanu

4. After providing Lumanu with your general account info, you will be redirected to the app to complete your account setup. You can complete your account setup in 1 of 2 ways:

• Select the Finish setup button on the banner pop-up on your account. Then select Complete tax forms. 

• Navigate under Settings, then Taxes
  
  

  

  

  Lumanu will ask you several questions to determine the tax form to provide you with. 

  

  

  
  

If you answer no to both questions in the above screenshot, you will not be able to link a US bank account. 

5. Download the appropriate form and email it to creators@lumanu.com. 

In order to transfer your funds out of the app, Lumanu must have an approved tax form on file for your account.

You will also be directed to provide the contact information for your business' primary contact.

6. After emailing your tax information to Lumanu support, you will have the option to connect your bank or PayPal account. You can always add this information later.

To connect an international bank account:

• Select international bank account

• Select your currency

• Indicate your account type (business or personal)

• Provide your bank account details 

To connect a PayPal account:

• Select PayPal account

• Sign in using your PayPal login credentials

7. Once your W8 form is accepted by the Lumanu Support team, your account setup is complete! 

Note: You can check the status of your account setup by navigating under Settings --> Taxes