Onboarding Process for International Vendors
Create a Lumanu account via your client's custom sign-in link to be auto-added as a Partner to their team.
A confirmation link will be sent to the login email entered. Check your inbox and follow the link to verify your email.
After verifying your email, you will be prompted to provide the following personal information:
First and Last name
Phone number for account verification
Organization information, which is how you will appear to other orgs on Lumanu
After providing Lumanu with your general account info, you will be redirected to the app to complete your account setup. You can complete your account setup in 1 of 2 ways:
Select the Finish setup button on the banner pop-up on your account. Then select Complete tax forms.
Navigate under Settings, then Taxes. Click the Get Started button.
Lumanu will ask you several questions to determine the tax form to provide you with.
If you answer no to both questions in the above screenshot, you will not be able to link a US bank account.
Download the appropriate form and email it to vendors@lumanu.com.
In order to transfer your funds out of the app, Lumanu must have an approved tax form on file for your account.
You will also be directed to provide the contact information for your business' primary contact.
After emailing your tax information to Lumanu support, you will have the option to connect your bank or PayPal account. You can always add this information later.
To connect an international bank account:
Select international bank account
Select your currency
Indicate your account type (business or personal)
Provide your bank account details
To connect a PayPal account:
Select PayPal account
Sign in using your PayPal login credentials
Once your W8 form is accepted by the Lumanu Support team, your account setup is complete!
Note: You can check the status of your account setup by navigating under Settings --> Taxes