Getting Started
How to Enable 2-Factor Authentication
Lumanu requires 2-Factor authentication for all users as an extra layer of account security . This extra verification step helps to protect your accou...
How to Manage Your User Settings
Click your user at the bottom of the navigation bar to open the user sub-menu. Click My User Settings. Under your User Settings, you can update: Your...
A Guide to Your Lumanu ID
What is a Lumanu ID? Your Lumanu ID is a new account identifier that you can share with brands to ensure payments are directed to the correct account....
How to Add or Delete Workspace Aliases
The email associated with your Lumanu username will automatically be added as an email alias. Select your Workspace at the top of the navigation bar t...
Onboarding Process for International Vendors
Create a Lumanu account via your client's custom sign-in link to be auto-added as a Partner to their team. A confirmation link will be sent to the l...
How to Become Lumanu Verified
Lumanu has fully verified your identity and business identity, reaping several account benefits: A free, FDIC-insured Lumanu bank account is opened un...
Lumanu's Commitment to Data Security
Ensuring the security and confidentiality of our users' data is paramount at Lumanu. We understand the importance of trust when it comes to handling s...
How to Manage Your Organization Branding
Select your Organization at the top of the navigation bar to open your Organization menu. Select Settings. Under the Organization tab, you'll see Or...
How to Reset 2-Factor Authentication
If you're unable to receive your 2FA verification code via SMS or authenticator app, enter your backup verification code to log in. Select your User ...