Getting Started
Onboarding Process for Domestic Vendors
Create a Lumanu account via your client's custom sign-in link to be auto-added as a Partner to their team. A confirmation link will be sent to the l...
Onboarding Process for International Vendors
Create a Lumanu account via your client's custom sign-in link to be auto-added as a Partner to their team. A confirmation link will be sent to the l...
A Guide to Your Lumanu ID
What is a Lumanu ID? Your Lumanu ID is a new account identifier that you can share with brands to ensure payments are directed to the correct account....
How to Add or Delete Workspace Aliases
The email associated with your Lumanu username will automatically be added as an email alias. Select your Workspace at the top of the navigation bar t...
How to Enable 2-Factor Authentication
Lumanu requires 2-Factor authentication for all users as an extra layer of account security . This extra verification step helps to protect your accou...
How to Reset 2-Factor Authentication
If you're unable to receive your 2FA verification code via SMS or authenticator app, enter your backup verification code to log in. Select your User ...
How to Manage Your User Settings
Click your user at the bottom of the navigation bar to open the user sub-menu. Click My User Settings. Under your User Settings, you can update: Your...
How to Manage Your Business Branding
Select your business, or workspace, at the top of the navigation bar to open your Workspace menu. Select Settings. Under the Workspace tab, you'll se...
How to open a Lumanu Bank Account
A free, FDIC-insured Lumanu bank account is opened under your name Lumanu fully verified your identity and business identity, providing companies with...
Lumanu's Commitment to Data Security
Ensuring the security and confidentiality of our users' data is paramount at Lumanu. We understand the importance of trust when it comes to handling s...
W-8 Info
The W-8BEN (Certificate of Foreign Status of Beneficial Owner for United States Tax Withholding and Reporting) is an official IRS form used by non-U...
Which tax identification number should I use when creating a Lumanu account?
When filling out your tax information in Lumanu, it’s important to enter the correct tax identification number based on your business type and locatio...
Completing the W-8BEN-E Form (For Entities)
This guide is for informational purposes only and does not constitute financial, legal or tax advice. Any decisions regarding tax filings or documen...
Completing the W-8BEN Form (For Individuals)
This guide is for informational purposes only and does not constitute financial, legal or tax advice. Any decisions regarding tax filings or documen...