Getting Started
Onboarding Process for Domestic Vendors
Create a Lumanu account via your client's email invite or custom sign-in link to be auto-added as a Vendor to their team. Click the Create Account b...
Onboarding Process for International Vendors
Create a Lumanu account via your client's email invite or custom sign-in link to be auto-added as a Vendor to their team. Click the Create Account b...
A Guide to Your Lumanu ID
What is a Lumanu ID? Your Lumanu ID is a new account identifier that you can share with brands to ensure payments are directed to the correct vendor a...
How to Add or Delete Account Aliases
The email associated with your Lumanu user will automatically be added as an account alias. Select your Vendor Account at the top of the navigation ba...
How to Enable 2-Factor Authentication
Lumanu requires 2-Factor authentication for all users as an extra layer of account security . This extra verification step helps to protect your accou...
How to Reset 2-Factor Authentication
If you're unable to receive your 2FA verification code via SMS or authenticator app, enter your backup verification code to log in. Select your User ...
How to Manage Your User Settings
Click your user icon in the top right of your dashboard and open the user sub-menu. Click My User Settings. Under your User Settings, you can update:...
How to Manage Your Vendor Account Branding
Select your Vendor Account at the top of the navigation bar to open the menu. Select Workspace Settings. Under the Profile tab, you'll see branding....
How to open a Lumanu Bank Account
A free, FDIC-insured Lumanu bank account is opened under your name Lumanu fully verified your identity and business identity, providing companies with...
Lumanu's Commitment to Data Security
Ensuring the security and confidentiality of our users' data is paramount at Lumanu. We understand the importance of trust when it comes to handling s...
Which identification number should I use when creating a Lumanu account?
When verifying your business and submitting your tax information in Lumanu, it’s important to enter the correct identification number based on your bu...
Onboarding process for U.S. based vendors
Create a Lumanu account via your client's email invite or custom invite link to be auto-added as a Vendor to their team. After clicking Create my ...
Onboarding process for Non-U.S. Based Vendors
Create a Lumanu account via your client's email invite or custom invite link to be auto-added as a Vendor to their team. After clicking Create my ...
