Getting Started
Manage Your User Settings
Your user settings impact how your user appears to other users in your organization. Click on the profile photo in the upper right corner and click '...
Customize Your Workspace Branding
Your workspace branding is how your company appears to others on Lumanu. To update workspace branding, your user must have Workspace admin permissions...
Turn On Two-Factor Authentication (2FA)
Two-factor authentication (2FA) adds a second check when you sign in. Brand and agency team members need 2FA turned on before they can process payment...
Reset 2FA When You Can Sign In
If you're unable to receive your 2FA verification code via SMS or authenticator app, enter your backup verification code to log in. 1. Log in to your...
Sign In with a Passkey
A passkey is a secure, password-free way to sign in to apps and websites. Instead of remembering or typing a password, you use your device’s built-i...
Accepted Business Documents
When you verify your business on Lumanu, we ask for a document that shows your business is officially registered. The documents we accept depend on th...
Accepted ID Documents
As part of business verification, each person we verify on your account uploads a government-issued ID. The IDs we accept depend on the country that i...
How Lumanu Works
You decide who gets paid, how much, and when. Lumanu handles the rest: it holds and moves the money, onboards your vendors, and keeps every payment co...
What Is a Workspace?
A workspace is one financial entity in Lumanu. Most often it’s one brand, or one client if you’re an agency. Each workspace has its own: Balance and t...
Payable Attributes (Payable Custom Fields)
Payable Attributes are customizable data fields that help you add more context and detail to each Payable. You can track important details that align ...
